Research

Stemming the tide of Social Engineering Scams with Behavioural Insights

06 Aug 2021  |  223 downloads

Fraud and cybercrime are always on the increase, evading the latest security conventions and morphing into a different approach, following the money....

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  206 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...

Responding to Lending Disruption

27 Jul 2021  |  604 downloads

Building an ecosystem and new business models. The lending market has been ripe for disruption for some time - and now COVID-19 has exposed the lagga...

Driving successful Cloud Transformation

15 Jul 2021  |  337 downloads

Capital market firms face the challenge to evolve at pace with technology, so that they're able to innovate and adapt to the customer’s...

The Future of Payments 2021

23 Jun 2021  |  1436 downloads

The Road to Successful Digital Transformation. Every player that operates within the intricate ecosystem of financial services is at a tipping point....

The advantage of Machine Learning in preventing fraud

17 Jun 2021  |  390 downloads

Accurately identifying customer behavioural trends and proactively preventing payments fraud and other criminal activity at the outset can be done wit...

Identity verification’s integral position in evolving digital transformation

15 Jun 2021  |  326 downloads

Eliminating friction by enhancing onboarding processes with efficient identity verification is of paramount importance to the success of a financial i...

Refreshing Payment Orchestration for a digital future

11 Jun 2021  |  418 downloads

Digitising processes and services to meet the needs of customers has been a prerequisite for the payments industry, leaving acquirers, issuers, and me...

The Future of Digital Banking in the UK 2021

21 May 2021  |  881 downloads

Why digital is paramount for innovation leaders. While emerging technology has been leveraged by banking leaders and incremental progress has been ma...

Five Business Benefits for Analysing and Combatting Fraud

20 May 2021  |  218 downloads

A Finextra Research Impact Study in association with Aerospike. With increased financing options at point-of-sale, card-not-present transactions, and...

Payments Modernisation: The Cloud Imperative

18 May 2021  |  572 downloads

This survey, conducted in early 2021, was global in scope and based on a sample of 150 banks and payment service providers.  It was aimed to...

Adapting to a shifting Cards Landscape

14 Apr 2021  |  626 downloads

Identifying opportunities for Issuers. The payment cards industry has changed dramatically in recent years, with new technologies and regulations spu...