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Steve Morgan

Renewed sanction lists add complexities into the banks’ KYC process – can technology support?

The invasion of Ukraine passed its second anniversary recently and with that, sanctions have been revised and updated against groups or individuals linked to Russia and its allies. For example, the UK...

17 h
Banking Strategy, Digital and Transformation
Steve Morgan

Filling the customer service gap with the latest AI

Personalised offers for products and services and timely advice for financial and wealth management, especially with the cost-of-living crisis, are all examples of banks offering tailored services to ...

20 May 2024
Artificial Intelligence and Financial Services
Steve Morgan

What Australia taught me about innovations in fintech and banking

While I did not go there to work in a bank, I ended up in senior operations and change leadership roles for the lending business of ANZ, one of Australia’s biggest banks, for nine years. What I experi...

14 May 2024
Banking Strategy, Digital and Transformation
Steve Morgan

How is the EU AI Act Going to Affect Banks’ AI Adoption Ambitions?

As we steam ahead into 2024, while banks experiment with generative AI, they also need to be aware of how regulators will scrutinise how they use AI. Of specific concern is how the impact of the EU’s ...

15 Mar 2024
Artificial Intelligence and Financial Services
Steve Morgan

Beyond White Label Banking to Banking as a Service

White label banking is evolving from how it used to be a single-threaded product offer, to a broader and deeper banking as a service or embedded banking using modern technology. This concept of buying...

09 Jan 2024
Banking Strategy, Digital and Transformation
Steve Morgan

Generative AI in Banking: Future Promise or Present Hype?

The transformative potential of generative AI for the banking sector was a subject we keenly explored earlier in the year. With the whirlwind advancements in the technology sector, six months can feel...

12 Dec 2023
Artificial Intelligence and Financial Services
Steve Morgan

How can banks successfully modernise their technology?

Modernising banking infrastructure can be a daunting and expensive process. Even though many banks want to digitally transform, only 30 percent of those report that they have successfully implemented...

25 Oct 2023
Banking Strategy, Digital and Transformation
Steve Morgan

From Zero to Hero – How Blockchain could bring the FCA’s Consumer Duty to life

The reputation of blockchain has taken a severe beating in recent years. The spectacular collapse of FTX, plus how regulators are turning against crypto currency businesses built on blockchain technol...

18 Oct 2023
RegTech
Steve Morgan

Three Tech Takeaways from Sibos 2023

Sibos 2023 is a great gathering of the financial industry and the place to take the pulse of what is exciting and challenging people. While the conference stages capture the limelight with industry ...

09 Oct 2023
Banking Strategy, Digital and Transformation
Steve Morgan

Sibos 2023 – Who’s Surprised Generative AI is on the Corporate Bankers’ Agenda?

In a matter of months, generative AI has caught public imagination across all markets. Asking an AI to write up a report, answer a question, or create an image has become something most people have tr...

13 Sep 2023
Banking Strategy, Digital and Transformation
Steve Morgan

Operational Excellence as a Banking Business Strategy

Banks can employ the best people, but if their internal operations are supported by complex and broken technology, it will affect the smooth running of their operations. In turn, this will impact the ...

24 Aug 2023
Banking Strategy, Digital and Transformation
Steve Morgan

Sanctions, Financial Crime and Straight Through Processing: Plugging the Gaps

In the fast-paced world of modern banking, seamless, efficient, and compliant transaction processing is now a requirement to operate effectively, particularly when it comes to meeting regulatory compl...

15 Aug 2023
Banking Strategy, Digital and Transformation

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