Research

Keeping Pace with Customer Experience Demands during Cloud Migration

11 Aug 2023  |  156 downloads

A Financial Cloud Series Report It has been widely established that the cloud is the next big step for financial institutions to become more agile, f...

The Future of Fintech in Africa 2023

20 Jul 2023  |  558 downloads

Across fintech - digital banking, digital payments, personal finance, lending, and investment - data is central to the function of all these technolog...

Can FIs lead the World's ESG charge with Pioneering and Transparent Data Visualisation?

30 Jun 2023  |  335 downloads

Financial Services are quickly adapting to the changing sustainability demands of customers and new regulatory frameworks.  Regulation is be...

Embracing Technology to shape the Future of Digital Banking

20 Apr 2023  |  601 downloads

There has been a tidal wave of transformation - the pace of it is accelerating, technology is proliferating, and customer behaviour and expectation ar...

Customer Experience - Is Hyperpersonalisation the next frontier?

06 Apr 2023  |  444 downloads

An Inflection Point as Banks Invest to Improve Customer Experience A Finextra research survey, which was conducted in late 2022/early 2023, aimed to...

Seeking Approval - Acquirers vs. Transaction Fraud

25 Oct 2022  |  464 downloads

Transaction fraud monitoring lies at the heart of fraud prevention for acquiring banks, and while the effort in decreasing fraud rates has advanced si...

The Future of Digital Banking in North America 2023

21 Oct 2022  |  1154 downloads

A Money20/20 USA Special Edition 2022 in North America saw a continuation of economic recovery from the Covid-19 pandemic, fuelled by the rapid rollo...

SaaS: The case for building a new banking business model

03 Oct 2022  |  518 downloads

Why is SaaS pivotal to tackling regulatory, competition, and technology challenges? Banks are no longer only interested in building their infrastruct...

The Future of Digital Identity 2022

06 May 2022  |  1075 downloads

Inclusive, Secure, Fit For Purpose Digital identity will be the catalyst for financial institutions wanting to navigate the data ecosystem in an incr...

The Future of Regulation 2022

07 Feb 2022  |  1110 downloads

From Innovation to Execution The fire for innovation in financial services has long been raging, and regulators, having transformed their modus opera...

Future-Ready Payments Solutions: Remaining competitive with reusable technology

09 Dec 2021  |  788 downloads

Over fifty years ago, when the original payment pioneers built electronic funds transfer (EFT) platforms to enable card services, they had a single us...

Don’t go extinct - How Wealth Managers can remain relevant

29 Nov 2021  |  335 downloads

Transformation drivers and actions to prioritise Until recently, the wealth management industry in the UK has been largely homogeneous, with most tra...