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Freddie Frith

Artificial Intelligence: A Competitive Edge for Financial Institutions

The Regulatory Landscape The rise of financial technology has drawn the attention of regulators to FinTech firms and how they function. FinTech companies like any other regulated institutions are requ...

05 Sep 2019
Banking Regulations
Rajkumar Subramanian

AI fueled personalized intelligent routing to drive customer experience transformation

In today’s world, consumers expect everything to be personalized catering to their met and unmet needs. Onus is on the enterprises to figure a way to deliver a personalized experience such as target o...

20 Aug 2019
Customer Service 2015-2019-2025
A Finextra Member

Telco Subscription Fraud: A Disappearing Act

Ever wondered how great magicians can trick us into believing things which aren’t quite true? From David Copperfield’s flying illusion to one of Penn & Teller’s card tricks, they all have one thin...

15 Aug 2019
Financial Risk Management
Willem Lambrechts

DATA : FINDING THE NEEDLE IN THE HAYSTACK

It must have happened to you. It certainly happens to me every once in a while. I need to find something urgently and even have no clue where to start searching. Typically a spare part of one or anoth...

13 Aug 2019
Data Management 101
A Finextra Member

AI and the future of banking

With high-profile advances in the adoption of artificial intelligence (AI), from Amazon’s Alexa to Google’s self-driving cars, there is a growing view that machines will start to perform more and more...

30 Jul 2019
Luke Trigg

Waiting for the sun to set on LIBOR or being proactive? See regulation as an opportunity for change

Document remediation projects are not new. Anyone working in Capital Markets in recent years can probably describe the steps involved as they tend to be similar each time. Recent battle scars in the...

29 Jul 2019
Banking Regulations
Ron Cogburn

Prepare For The Business Of Tomorrow, Today

"Fortune favors the prepared mind." Louis Pasteur This is a reprint from my recent Forbes Technology Council article. My experience in business process automation has given me firsthand ...

26 Jul 2019
Bigger than Technology
Bo Harald

Surveillance capitalism...

I have just started to read Shoshana Zuboff´s much-praised The Age of Surveillance Capitalism. Being a founding member of the Real Time Economy program and MyData.org it will be interesting to learn h...

19 Jul 2019
Data Protection Act Issues
Mark Goldspink

How Artificial Intelligence is changing the way SMEs make and receive payments

It is well documented how A.I./machine learning has been used over the past 30 years to help financial institutions prevent fraud on consumer credit cards. The reason why this was a particularly good ...

18 Jul 2019
Payments strategies 2015-2020-2030
Jose Pierre

Data Analytics in Wealth Management

Wealth Management is undoubtedly in a period of constant change, motivated in part by changing investor preferences, regulatory developments, and evolving technologies. As Wealth Managers formulate b...

18 Jul 2019
Innovation in Financial Services
Ron Cogburn

What if...

"What if everything is an illusion and nothing exists? In that case, I definitely overpaid for my carpet." Woody Allen What if, during your next hotel stay, a digital kiosk used facial re...

11 Jul 2019
Bigger than Technology
Freddie McMahon

Regulation Chatbots: Knowledge First, Data Second

Data is the enabler for any digital strategy. Organizations need timely and accurate data from human interactions. This is an imperative for sensing early and responding quickly to ever changing circu...

11 Jul 2019
Banking Strategy, Digital and Transformation

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