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If there is a single word that encapsulates the appeal of the digital economy, it’s seamlessness. The facts are straightforward: customers like seamless tech experiences, whether that’s making a conta...
The FCA recently unveiled new consumer protection guidelines that signal a major shift in credit data management. These rules require financial services firms not only to meet formal compliance standa...
Why the time is right to modernise Nobody ever said that replacing a core system would be cheap or easy, and we highlighted this previously when we discussed the challenges of replacing core banking....
How can we design an app that provides a guide for better financial decisions? Users typically invest based on in-app offers, but, to help customers achieve their dreams, we can change that approach. ...
With market volatility and economic uncertainty, selecting the right banking partner has never been more important for consumers. On the surface, banks and credit unions are both financial institution...
As we highlighted in the Evolution of Banking, the technology landscape has evolved over time. Each change has brought new capabilities that were not possible with previous versions. At the same time,...
Just a year ago there was hype about the Metaverse. Major banks such as Standard Chartered, HSBC, DBS have spent millions acquiring land for virtual brunches in the Metaverse. And JP Morgan even becam...
In his renowned book "The SPEED of Trust: The One Thing That Changes Everything," Stephen Covey emphasizes that the outcomes of one's efforts are determined by trust. To illustrate this con...
The previous blogs in this series taught us how banking distribution and core banking technology have evolved over the decades. Banks are criticised for lacking innovation and not being progressive wi...
In a blogpost from May 2023, I explored how AI is reshaping the dynamic world of finance. Like many others I also concluded that the integration of artificial intelligence (AI) already has had a prof...
Uldis Tēraudkalns, CEO of Nexpay We’ve come a long way since Electronic Money Institutions (EMIs) first appeared in the 2000s. 20 years ago, there was concern about where this e-money trend was taking...
In 2023, the UK’s business sector weathered storms such as geopolitical tensions, the cost-of-living crisis, and an economic downturn. This turbulence looks set to continue well into 2024, forcing org...