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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
First about the ladders & platform metafora. Ladders have steps - new services that make it possible and interesting to take the next step. The rails can be made strong by using materials like tru...
Robotic process automation - or RPA - reduces time spent on routine tasks, helping employees be more productive. Why insurance needs automation Automation of business processes means the use of soft...
So, you’ve decided to build your own payment platform. It doesn’t seem too difficult. After all, the market is packed with payment service providers who once tried building it and are now boasting of ...
Much has been written of late about how the metaverse will be the evolution of the internet as we know it. With the rebranding of Facebook (now Meta) the metaverse has been pushed into the limelight w...
Turning the tide Between 1995 and 2010 I climbed the corporate ladder into the multi-national board room. I was a trained Dutch economist and former navy seal that rigorously drove growth for the bran...
Introduction If the customer lifecycle is a performance, the onboarding process is the opener. If the opener doesn’t catch your attention, you don’t want to stay for the show. For many financial insti...
Very recently I attended an online mega event on Fintech. It was a packed event, with variety of themes, content, thought leaders, discussion, workshops and networking opportunities. The event revolve...
Square acquires Afterpay for $29 billion. Scalapay's valuation rises to $700 million after the latest funding round. Upgrade will launch a Buy Now Pay Later (BNPL) solution during 2022. These are just...
On July 7, 2020, I have published another of the WASTELESS WORLD STORY ARTICLES advising readers to VALUE WHAT THEY HAVE, NOT WHAT THEY GET Many send me comments into my social media accounts so as in...
One of the impacts of the Covid-19 pandemic has been the increased urgency with which firms approach digital transformation. These initiatives aim to improve customer satisfaction, retention and acqui...
Where the Dutch mortgage market is growing steadily and there are few major shifts, there is plenty of movement in the international market. The return on mortgages is good compared to other forms of ...
Recently, I have seen a growing number of decision makers in financial institutions taking a different approach to technology. This is because they have realised that many of the systems they relied o...