07 May 2024
The rhythmic jingle of coins, once a constant companion to commerce, is fading into a fading memory. The rise of contactless payments and digital wallets has relegated the ubiquitous coin to an increasingly uncertain future. This trend compels us to consider a thought-provoking question: are we witnessing the end of an era, akin to the pivotal shi...
23 Apr 2024
In 2019, under the stewardship of Natalie Ceeny we published the "Access to Cash Review", sparking discussions about the future of cash in a rapidly digitising world. This blog delves into the report's impact, analysing its success in addressing concerns and charting a path for continued access to cash. The Need for the Report The rise o...
26 Mar 2024
Its five years since we published the Access to Cash Report - Is Britain ready to go cashless? Those past five years have witnessed a whirlwind of innovation in the financial services industry. Fueled by technological advancements, shifting consumer demands, and a regulatory landscape embracing change, this era has fundamentally reshaped how we int...
09 Jan 2024
If I could improve just one thing in the payments industry this year, it would be fostering greater financial inclusion through seamless integration and accessibility. Now this might sound broad, but that is intentional as it encompasses several key aspects: 1. Bridging the gap between the "banked" and "unbanked: Millions of individu...